Tag Archives: customer service failure

Review: Atrocious Customer Service at the Park Inn Cape Town Foreshore

This is the sixth in a series of posts documenting my January 2019 trip around the world, which took me to Victoria Falls, Cape Town, Chiang Mai, and Hong Kong.  You can read my last post, which covered my flight on Kenya Airways from Victoria Falls to Cape Town, here…. Read more »

Hotel Review: The Disappointing DoubleTree Queenstown

This is part 10 in a series about my November 2016 trip to New Zealand, booked off a $215 mistake fare. I’ve explained before why Hilton HHonors is pretty much the worst loyalty program.  Being a Diamond member for the past year has pretty much been no better than being a… Read more »