Category Archives: Airlines

Social Media, LGBT Equality, and the Fishy Passenger Complaint

People love whining about airlines.  Particularly on Twitter, Youtube, and Facebook.  In the past year,  Delta has been accused of being anti-semitic and anti-military .    Schedule changes, charging for food and baggage, and weather delays are often the targets of the masses complaints.    One blogger, Chris Elliott, has a feature… Read more »

YWW Tips: A Schedule Change and Four Lessons for Flyers

I had an experience last night dealing with Delta that demonstrates four basic lessons for flyers, that many ignore on a regular basis. A few weeks ago, I bought a ticket to go to Warsaw and Amsterdam for Martin Luther King Day Weekend in January.   Delta was having some crazy… Read more »