I had one night in Melbourne for which I had no great deal or points strategy. There are tons of hotels in Melbourne, but I decided to splurge for one night in Melbourne as I ended my trip. I had been having great luck at Hyatt properties lately, even though I don’t have high status with them (and I won’t ever due to their limited global footprint). For my final night, I was going to stay at the Grand Hyatt Melbourne using my annual free night as a Hyatt visa cardholder. The Grand Hyatt is a lower category property for awards, but was actually $200 more a night than the Park Hyatt for a revenue stay. So I booked a Visa Signature package on Kiwicollection.com at the Park Hyatt, which included continental breakfast for two, an upgrade, early check-in and late check-out, waiver of credit card merchant fees, and a US$100 food and beverage credit. For about $225, I thought that was a fantastic deal.
The Park Hyatt is on the edge of the downtown area, near Parliament and amongst some government buildings. I took the tram down Collins Street from Docklands, and got off the last stop in the “Free Tram Zone” – about 3 blocks from the hotel. It is definitely one of the more bucolic properties in the heart of Melbourne, set back from the street with a long driveway, and having a “grounds” including its multiple towers. It wasn’t as chic and modern as many newer Park Hyatts, and was instead a little glitzier and dated, but still was luxurious and nice.
I didn’t get in until the evening, as I’d spent the day at the Great Ocean Road. At check-in, staff was super lovely, and I was informed I had been upgraded to a Spa King room, which was lovely and large. The room was definitely more dated than the Grand Hyatt where I stayed the following night, but everything was clean and luxurious. There was a lot of space that wasn’t particularly useful, but it still was nice to have. I didn’t have a view at all. Two mini fruit tarts were waiting for me at check-in under a little dome, along with bottles of water. The best part was the bathroom, which had a lovely Jacuzzi tub, which I took advantage of with a nice soak. It also had a large dressing area, separate water closet, and high quality bathroom toiletries by Le Labo along with amenities including a shaving kit, as Park Hyatts tend to always have.
Given my $100 credit, I decided to have dinner in the hotel restaurant, Radii, which was modern Australian cuisine. The restaurant itself was architecturally interesting, with a large spiral staircase and several dining areas. The cheapest entrée was 45 AUD, but none particularly attracted me. So instead I got three “small bites”, along with a glass of wine, which was more than enough food, and came out to less than the price of one entrée—and also allowed me to sample different things. I had seafood chowder croquettes, lamb ribs, and shredded pork – all good.
My only complaint about the hotel was a minor one. During the night, I heard noise from other guests in the hallway, which suggested pretty thin walls. Then at six am, I woke up to hear room service knocking on a door delivering room service. Later that morning, there were workers doing some sort of work in the hallway which had plaster and dust all around.
In the morning, breakfast was in the same restaurant as dinner the night before. My package only included the cold continental breakfast buffet, which was one of the nicest cold spreads I’ve ever seen – with over a dozen cheeses, meats, unbelievable pastries, yogurts, fruit and juice. I decided to go for the $8 upgrade, though, which included an omelet and egg station, pancakes, waffles, and a variety of pre-cooked hot options.
I called the front desk for late checkout, and got a checkout time of 2pm, which allowed to explore for the morning before coming back for lunch to use up my final $100.
The restaurant wasn’t open for lunch, but there was a lounge in the lobby that served food. I got a glass of wine, which was served with snack mix, and then a chicken Caesar salad. Not cheap, but a good use of my money. In the end, with three meals covered, I went only $5 over my $100 credit.
In all, the Park Hyatt Melbourne was great. It definitely felt like a luxury property, and the Visa Signature package was a great deal. It’s not right in the thick of things like the Park Hyatt is, but central Melbourne is super walkable – and trammable. I would stay again.